About Shippments:
Free Shipping Worldwide For all Our Straps
Our Guitar straps are made in Spain one by one to order, please allow 2 working days for ship your strap after receiving your order confirmation email You will receive another notification when your order has shipped.
- Shipping time for arrive to Europe customers is around 2-5 days. ( Via UPS, Fedex, or other)
- Shipping time for arrive to US and Canada is normally around 2- 5 Days. ( Via UPS Or Fedex)
- For other countries we sent by"Correos" ( National Spanish Post Service) It is free shipping charge too, but the delivery is slower, around 12 to 20 days. We can send faster with another Shipping company, such as UPS or any other, but will apply extra fee. Please, contact previously for apply a faster shippment service.
⭐ Please, note that during Christmas, Black Friday season,and other special dates, the post companies are more busy then, the deliveries can be delayed.
* Special note only For U.S. Customers: Shipping Rates To U.S.
The buying price for U.S. Customers include the tariffs and custom duties derivated. So, Pardo Straps is paying all these tariffs and duties. No extra charge for our customers.
Fast delivery: your order will not be delayed at customs and will be delivered directly to your address with no extra costs at delivery.
Shipping Rates and Estimates
For calculated shipping rates:
WorldWide Shipping is Offered
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pardo Guitar Straps is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at info@pardoguitarstraps.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@pardoguitarstraps.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@pardoguitarstraps.com